As the Sr Client Account Manager , you will have the opportunity to:
Lead client engagement activities from identification and opportunity creation to business capture.
Keep the Client Relationship Management tool updated and aligned with governance to ensure accurate tracking and management of client relationships.
Account management (build & maintain client relationships; develop and follow sector-led key account plans).
Generate and qualify sales and marketing leads.
Develop client strategy (segmentation, prioritization, identify key accounts, sales/Go-To-Market strategy).
Co-develop marketing strategy in collaboration with Enterprise Strategy (thought leadership, industry experience, etc.).
Accountable for overall client satisfaction and conduting client satisfaction surveys.
Full responsibilities for this position will vary by Sector or Region.
Ability to grasp highlights of the deal; including margins, risks, terms & conditions, etc.
Deep understanding of the industry and the needs of our clients.
Develop and manage a pipeline of opportunities aligned with strategic initiatives from here up the expectation.
Responsible for new client acquisition and expanding existing client base.
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