Job Description

Salary: $53,000 - 81,000 per year Requirements:

• 3-5 years of relevant experience in site reliability, infrastructure, or DevOps engineering
• Strong expertise in monitoring and observability tools (Dynatrace, Grafana, Prometheus, Splunk, or similar)
• Familiarity with incident management and event correlation platforms (BigPanda, ServiceNow, Moogsoft)
• Proficiency in Linux/Unix systems (RHEL) and Windows Server environments
• Hands-on experience with cloud platforms: AWS, Azure, or OpenShift
• Strong knowledge of containerization and orchestration (Kubernetes, Docker, OpenShift)
• Experience with chaos engineering and fault injection frameworks (Litmus, Gremlin, AWS FIS, Azure Chaos Studio)
• Solid understanding of networking and database systems (Oracle, SQL), and distributed architectures
• Familiarity with event streaming platforms (Kafka) and service mesh technologies (Istio)
• Experience with mainframe systems and legacy infrastructure
• Proficiency in infrastructure as code and automation tools
• Knowledge of job scheduling systems (CA7 or similar) and middleware technologies
• Proficiency with Jira, Confluence, and ITSM tools
• Experience in financial services or other regulated industries preferred
• Relevant certifications valued, such as AWS/Azure architecture, RHCE, VCP, or Kubernetes (CKA/CKAD)
• Strong analytical thinking, problem-solving abilities, and troubleshooting skills
• Excellent written and verbal communication skills for cross-functional collaboration

• Coordinate responses to critical events with application support teams and the Site Reliability Center
• Triage and respond to alerts generated through BigPanda event correlation platform
• Assess cross-domain impacts and engage appropriate support teams or escalate as necessary
• Participate in on-call rotations to provide 24/7 coverage for critical systems
• Conduct blameless post-mortems and root cause analyses for continuous improvement
• Design and implement automated monitoring and alerting systems using tools like Dynatrace, Grafana, Logscale, and Datadog
• Create robust dashboards and establish SLAs/SLOs through comprehensive monitoring
• Analyze metrics from operating systems and applications to support performance tuning and fault detection
• Develop and implement chaos engineering practices with tools such as Litmus and Gremlin
• Design fault injection experiments to validate system resilience using AWS Resilience Hub
• Build self-healing capabilities and automated remediation workflows
• Implement health checks and autoscaling solutions using AWS Lambda, Kubernetes, and OpenShift
• Manage infrastructure across mainframe systems, Windows, RHEL, and cloud platforms
• Work with containerized environments, event streaming platforms, and database systems
• Maintain virtualization infrastructure and storage systems
• Utilize ServiceNow for incident management, Jira for issue tracking, and CA7 for job scheduling
• Identify opportunities to enhance application stability and advocate for SRE best practices
• Maintain comprehensive knowledge bases and runbooks in Confluence
• Mentor junior team members on resiliency patterns and operational excellence

• AWS
• Lambda
• Azure
• Cloud
• Confluence
• Datadog
• DevOps
• Docker
• Dynatrace
• Grafana
• Istio
• Support
• ITSM
• JIRA
• Kafka
• Kubernetes
• Linux
• OpenShift
• Oracle
• Phoenix
• Prometheus
• RHEL
• SQL
• ServiceNow
• Splunk
• Unix
• Windows
• VMware

More:

At Ellofant, we are a modern consulting firm dedicated to driving meaningful change for our clients through strategic insights and reliable technology solutions. Our infrastructure resiliency team is at the forefront of ensuring that critical systems remain stable and high-performing across various tech environments, including cloud services like AWS and Azure. We prioritize clarity, collaboration, and innovation, fostering an inclusive workplace where diverse perspectives are valued. We offer competitive compensation, a comprehensive benefits package, and opportunities for professional growth. Located in Phoenix, a burgeoning tech and financial services hub, we enjoy a vibrant community with numerous outdoor activities and a favorable cost of living. Join us in our commitment to building resilient systems that make a real impact.

last updated 41 week of 2026

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