Position: Maintenance Technician Reports To: Chief Engineer, Assistant General Manager, General Manager Position Summary: The Maintenance Technician ensures the hotel operates efficiently by maintaining its physical appearance, functionality, and safety standards. This hands-on role is key to providing an exceptional guest experience by ensuring facilities are well-maintained, addressing repair needs, and supporting the hotel’s preventative maintenance program. The Maintenance Technician works closely with all departments to uphold Ivy Hospitality's commitment to quality and service excellence. Pay Range: $19.00 - $22.00 per hour, based on experience and qualifications Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Conduct routine maintenance across public areas, guest rooms, meeting spaces, back-of-house facilities, and grounds to ensure optimal operation. * Perform repairs on guest room amenities such as televisions, phones, fixtures, plumbing, and HVAC systems. * Execute preventative maintenance programs, including daily equipment checks and scheduled repairs. * Maintain hotel aesthetics by repairing and refreshing interiors, including painting, furniture fixes, and carpet or tile repairs. * Troubleshoot and repair kitchen, laundry, and housekeeping equipment as needed. * Maintain building exteriors, landscaping, and parking areas to reflect a professional and inviting appearance. * Assist with pool operations and ensure compliance with safety regulations (CPO certification preferred). * Respond promptly to maintenance requests to minimize guest inconvenience and downtime. Monitor and ensure the hotel’s safety systems and security measures are functional and compliant with company policies. * Handle and secure master keys and support the team during emergencies. * Document maintenance activities and ensure tools and work areas are clean and organized. * Participate actively in safety and fire emergency programs. * Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. * Collaborate with other departments to ensure seamless service delivery and enhance overall guest satisfaction * Maintain strict adherence to safety and security protocols, including the proper handling of keys, lost and found items, and emergency procedures. * Participate in daily hotel operations meetings and contribute to the overall hotel strategy. * Collaborate with team members across departments to address maintenance needs efficiently. * Be proactive in identifying and reporting safety concerns. * Adhere to company policies, including safety, emergency procedures, and associate conduct. Qualifications: Education: High school diploma or equivalent; technical certification preferred. Experience:
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