Waterford Dental Team is growing, and we’re looking for a cross-trained pro who can do two things really well:
support great dentistry chairside, and
make patients feel taken care of from “hi!” to “you’re all set.”
If you’re a Dental Assistant who’s also interested in the front-office/business side (or already great at it), this role is for you. You’ll be the calm, capable connector between our patients and our practice. The person who can reassure a nervous patient and keep the schedule from turning into a puzzle missing three pieces.
Prior dental experience is required. This is a fast-paced, people-facing role where details matter and kindness matters more.
Patient Relations + Front Office
Answer patient calls with professionalism and empathy (yes, even the “quick question” that is never quick)
Schedule appointments, manage patient flow, and help keep the day running smoothly
Check patients in and out with a welcoming, confident presence
Document patient financial and insurance responsibility with 100% accuracy
Collect payments for procedures performed and assist with past-due balances respectfully
Proactively call patients who are due for service or need to book
Use scheduling tools to fill cancellations and past-due appointments
Support morning huddles and help the team stay aligned
Clinical Assisting
Prepare patients for oral exams and assist clinicians with treatment and documentation
Provide excellent chairside support and patient education
Take digital radiographs/X-rays
Assist hygienists and doctors with charting
Take detailed notes and accurately record key information
Adapt to a fast-paced environment while keeping quality high
Learn dental software (or bring experience with it)
Maintain a high standard of sanitization and comfort working in a sterile setting
Dental Lab + Back Office Support
Sanitize operatories in accordance with CDC guidelines
Instrument sterilization
Stocking supplies and keeping rooms ready
Check in lab cases and communicate with dental labs
Assist with ordering supplies/inventory
High school diploma or equivalent
Completion of an accredited dental assisting program or equivalent experience
Proficiency in dental terminology, procedures, and equipment
Strong communication skills (verbal and written)
Excellent organization and attention to detail
Ability to multitask and prioritize confidently
A team-first mindset and patient-centered approach
Dental benefits (including immediate family)
Health insurance + 401(k)
On-the-job training
Paid time off
No weekends
Ready to join a team that cares about patients (and each other)? Apply to Waterford Dental Team and let’s make dental visits feel a little more human.
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