Job Description

Care Manager (Medical Assistant)Chronic Care Management (CCM)LocationRemotely Employment Type: Full-Time / or start Part timeScheduleMonday–Friday | Daytime Business Hours or Evenings if preferredCompensation$22–35 per hour, based on experienceConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.About UsAt Dermedix, we are dedicated to improving the health and quality of life of seniors through compassionate, patient-centered care. Every day, we help patients navigate complex chronic challenges, coordinate their care, and provide treatment at their bedside, at home, or in a facility Throughout Wisconsin, we help them access the support they need to live healthier, less painful, and more independent lives.We are building a new Chronic Care Management (CCM) division dedicated to helping patients living with multiple chronic conditions receive proactive, compassionate, and personalized care between office visits.Our mission is to improve patients' quality of life, reduce unnecessary hospitalizations, and help patients successfully navigate the healthcare system through education, care coordination, and ongoing support.We're looking for someone who is excited to help build a growing program while making a meaningful impact on the lives of our patients every day.Position SummaryAs a Care Manager, you will serve as the primary point of contact for a panel of patients with chronic medical conditions.Unlike a traditional Medical Assistant role, this position focuses on building long-term patient relationships, coordinating care, providing education, and helping patients stay engaged in their healthcare.Working under the supervision of a Nurse Practitioner, you will collaborate with physicians, specialists, pharmacies, caregivers, home health agencies, and community resources to ensure patients receive coordinated, high-quality care.This role is ideal for someone who enjoys talking with patients, solving problems, staying organized, and making a genuine difference in people's lives.Primary Responsibilities: Patient EngagementConduct monthly Chronic Care Management (CCM) phone visitsBuild trusting, long-term relationships with patients and caregiversEducate patients regarding chronic conditions, medications, and treatment plansEncourage patients to actively participate in managing their healthIdentify barriers to care and help patients overcome themSupport patients in achieving individualized health goalsCare CoordinationAssist in developing, maintaining, and updating individualized care plansCoordinate care with primary care providers, specialists, pharmacies, caregivers, home health agencies, and community resourcesAssist with medication reconciliation and promote medication adherenceSchedule follow-up appointments and facilitate referrals when appropriateSupport continuity of care following hospitalizations or significant changes in health statusClinical SupportMonitor patient progress through regular communicationRecognize changes in patient condition and promptly communicate concerns to the supervising Nurse PractitionerEscalate clinical issues requiring provider evaluationSupport chronic disease management initiativesDocumentation & ComplianceAccurately document all patient interactions in the electronic medical recordMaintain Medicare-compliant CCM documentationUpdate patient care plans and health recordsMaintain patient confidentiality and HIPAA complianceParticipate in quality improvement initiatives and program developmentRequired QualificationsCertified Medical Assistant (CMA) or Medical Assistant with relevant healthcare experience. xhyhwjd (RN/LVN is a +)Minimum of 2 years of clinical experience in primary care, internal medicine, family medicine, geriatrics, home health, or a related healthcare setting preferredExcellent verbal and written communication skillsStrong organizational and time-management abilitiesComfortable speaking with patients by phone throughout the dayStrong computer skills and experience with electronic medical recordsAbility to manage multiple priorities while maintaining attention to detailAbility to work independently while collaborating with a multidisciplinary healthcare teamPassion for helping patients improve their health and quality of lifePreferred QualificationsExperience with Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Transitional Care Management (TCM), or care coordinationExperience coordinating care across providers and healthcare settingsFamiliarity with care management software and electronic medical recordsBilingual candidates are encouraged to applyPosition DetailsFull-time position/ Posable to start part-timeMonday–Friday scheduleDaytime business hours / Or Evenings if the candidate prefersRemote or hybrid work, depending on organizational needsReports directly to a supervising Nurse PractitionerOpportunity to help build and shape a growing Chronic Care Management programWhat We OfferCompetitive hourly compensation of $22–35 per hour, based on experienceMonday–Friday schedule with no evenings, weekends, or on-call responsibilitiesComprehensive training in Chronic Care Management and Medicare care coordinationDirect mentorship and clinical support from an experienced Nurse PractitionerOpportunity to develop expertise in one of healthcare's fastest-growing specialtiesOpportunity to help build a new healthcare program from the ground upA collaborative, supportive, and patient-focused work environmentProfessional growth opportunities as our organization continues to expandAnnual performance review with opportunities for compensation growth based on performanceWe're looking for someone who genuinely enjoys building relationships with patients. If your favorite part of being a Medical Assistant is helping people not just rooming patients this may be the perfect role for you.Experience:MA or CMA/LVN/RN: 2 years (Required)Language:English (Required)Location:United States (Required)Work Location: Remote

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